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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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FNCS Basix

December 30, 2025

5  out of  5
rating by FNCS Basix
"Tory is great to work with. She stays on top of everything going on with my account. I appreciate her and the entire team at Kevin Chandler office."
We responded:
"Thank you for the 5 star review! We appreciate the opportunity to help with your insurance needs and taking the time to leave us a review. "
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Kimberly Groves

December 16, 2025

5  out of  5
rating by Kimberly Groves
"The people at Kevin Chandlers State Farm office has always shown us the up most level of respect, politeness and professionalism. They are hometown people who have been proven to be honest and trustworthy."
We responded:
"Thank you for the 5 star review Kim! It’s been a pleasure working with you over the years!"
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Lisa Carver

December 16, 2025

4  out of  5
rating by Lisa Carver
"Tori was very helpful and quick on getting my quotes."
We responded:
"Thank you for taking the time to leave a review Lisa!"
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Mark Bennett

December 10, 2025

5  out of  5
rating by Mark Bennett
"Tory is very friendly and easy to work with. They have great prices and they’re very quick on responses."
We responded:
"Thank you for leaving us a 5 star review Mark! We’re glad to hear that Tory was able to help you out. Reach out if you need anything!"
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Carol Hill

December 4, 2025

4  out of  5
rating by Carol Hill
"Very friendly, patient and courteous staff. Always helpful and able to assist us with concerns, or questions we may have as well as provide us with all of our insurance needs."
We responded:
"Thank you for taking time to leave us a review Carol! We appreciate your support and it's always a pleasure to work with you!"
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Mark Morgan

December 2, 2025

5  out of  5
rating by Mark Morgan
"Definitely top notch service, took care of me in a pinch , better rates than the company I'd been with for 28 yrs .. highly recommend checking them out for any insurance needs ."
We responded:
"Thank you for taking the time to leave us a review Mark! I’m glad we were able to help and save a lot of money! "
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Shelby Mason

November 25, 2025

5  out of  5
rating by Shelby Mason
"Friendly, Wonderful same day customer service! Great rates! Highly recommend and referral is nice little bonus🫶"
We responded:
"Thank you for the 5-star review Shelby! We appreciate your support and help spreading the word of what we do every day. "
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Tim Stull

November 25, 2025

5  out of  5
rating by Tim Stull
"Requested itemized jewelry coverage, received my request promptly. Many thanks."
We responded:
"Thank you Tim! We appreciate you taking the time to leave a review!"
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michael ammerman

November 21, 2025

5  out of  5
rating by michael ammerman
"Called in and spoke to Tory, she was very professional and kind. Recommend giving them a call to get a quote saved me hundreds of dollars and got more coverage."
We responded:
"Thank you for giving us a chance Michael! We are happy to help save you money and appreciate your support!"
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Tammy Mason

September 30, 2025

5  out of  5
rating by Tammy Mason
"We switched all of our policies over to State Farm. It was such an easy process and they saved us money too. Kevin and his staff are great 😊"
We responded:
"Thank you Tammy! It was great to work with you and look forward to having an excuse to talk to you guys more often in the future!"
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Robin Fagan

August 28, 2025

5  out of  5
rating by Robin Fagan
"Excellent customer service!!!"
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Madison McConnell

August 27, 2025

5  out of  5
rating by Madison McConnell
"Recently switched from another local insurance agency to State Farm for our autos & boat and we’re saving around $200 a month! Switch over was very simple & quick. We have also had a savings type life insurance policy for several years. Definitely recommend looking into that."
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Anita Hagan

August 12, 2025

5  out of  5
rating by Anita Hagan
"Excellent customer service. All the staff are very caring and helpful. Appreciate their promptness and support during a very difficult situation."
We responded:
"Thank you for leaving a review. Working with you and Steve is easy! "
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Mary Catherine

August 12, 2025

5  out of  5
rating by Mary Catherine
"Kevin has been our insurance agent for several years. We have always received the best customer service from him and his staff."
We responded:
"Thank you for leaving a review and trusting us with your insurance needs. "
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Hailey McKinsey

August 11, 2025

5  out of  5
rating by Hailey McKinsey
"Kevin’s office has always been so helpful, quick, and easy to get things done with in already stressful situations!"
We responded:
"Thank you for allowing us to be there for you and leaving a review. "
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Abby Fritz

July 18, 2025

5  out of  5
rating by Abby Fritz
"Kevin, Tory, and Jerrica are absolutely so friendly, welcoming, and amazing at what they do! I am thankful to have them for my insurance branch."
We responded:
"Thank you Abby! We are thankful that you chose to work with us. It was great seeing you today. "
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Jerrica Jones

July 10, 2025

5  out of  5
rating by Jerrica Jones
"Kevin and his staff are the best!!"
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Shelby Shadrick

July 7, 2025

5  out of  5
rating by Shelby Shadrick
"Absolutely great customer service! They are so helpful, friendly, and accommodating! They changed things right on the spot that better fit my needs. 100% recommend!"
We responded:
"Thank you Shelby! Tory and I enjoyed working with you too. Reach out whenever you need us!"
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Melisa Bell

June 27, 2025

5  out of  5
rating by Melisa Bell
"I was able to go into the office and discuss my needs one on one with Kevin and staff. I feel like I made a good decision by switching to State Farm for our home and auto needs."
We responded:
"It was great to get to sit down and go over everything with you today. Thank you for choosing us! We look forward to helping you with all of your insurance needs. "
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Kailyn Hagan

April 11, 2025

5  out of  5
rating by Kailyn Hagan
"Best place to go and the best people in the world to work with"
We responded:
"Thank you Kailyn! We look forward to continuing to provide you with great service. If there is anything we can do for your insurance needs, just let us know!"
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keith hayes

March 17, 2025

5  out of  5
rating by keith hayes
"I’ve been with Kevin for several years and he’s honest and will go out of his way to help you. He’s saved me money and got me the best coverage for my house and truck. I think the world of him and his friendly staff and will recommend him to anyone."
We responded:
"Thank you Keith. I appreciate the kind words and the recommendations!"
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Jordan Coyer

March 11, 2025

5  out of  5
rating by Jordan Coyer
"Great Customer Service. Friendly and kind staff who was able to answer all my questions. I switched from progressive where I was a customer for over 16 years and gained additional coverage on my auto and I'm saving money. Thanks so much for your help and patience! Shout out to Tory who Made everything an easy transition!"
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Little LA

December 25, 2024

1  out of  5
rating by Little LA
"If I could give this place Zero Stars I would!! My car was totaled out in July and they never bothered to send an insurance adjuster, They went on a one side of police report and a 3 second video, And then when I asked what I needed to do with my vehicle if it was totaled or what was going on the lady on the phone said" oh I guess you can total it if you want" They were completely unhelpful through the entire process of my insurance claim. Come to find out there was an eye witness to the wreck and sure enough just like I tried to tell them the lady flew through the stop sign and totaled my car out. But seeing as how we live in a small town in this man literally runs the insurance for not only State Farm but every other insurance provider he took a look at the damage to both vehicles, realized that mine was going to be more ,and decide in The favor of the one that caused the wreck !!! So mine and my children's life has been completely ruined since July and this lady gets cut a check for being on her cell phone while she's driving!!! Don't let the 5 star reviews fool you this is small town politics in the play!!!"
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Tabitha Mcculloch

April 17, 2024

5  out of  5
rating by Tabitha Mcculloch
"Bailey works hard to make sure you get the best rate and coverage. He was very thorough and explained everything exceptionally"
We responded:
"Thank you for leaving a review Tabitha! We appreciate you choosing us to help with all of your insurance needs. "
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Steph

April 17, 2024

5  out of  5
rating by Steph
"Excellent customer service!! Bailey was VERY helpful & took care of me quickly. Very caring & professional."
We responded:
"Thank you Steph! We appreciate your business and will always be here to help!"