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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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keith hayes

March 17, 2025

5  out of  5
rating by keith hayes
"I’ve been with Kevin for several years and he’s honest and will go out of his way to help you. He’s saved me money and got me the best coverage for my house and truck. I think the world of him and his friendly staff and will recommend him to anyone."
We responded:
"Thank you Keith. I appreciate the kind words and the recommendations!"
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Jordan Coyer

March 11, 2025

5  out of  5
rating by Jordan Coyer
"Great Customer Service. Friendly and kind staff who was able to answer all my questions. I switched from progressive where I was a customer for over 16 years and gained additional coverage on my auto and I'm saving money. Thanks so much for your help and patience! Shout out to Tory who Made everything an easy transition!"
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Little LA

December 25, 2024

1  out of  5
rating by Little LA
"If I could give this place Zero Stars I would!! My car was totaled out in July and they never bothered to send an insurance adjuster, They went on a one side of police report and a 3 second video, And then when I asked what I needed to do with my vehicle if it was totaled or what was going on the lady on the phone said" oh I guess you can total it if you want" They were completely unhelpful through the entire process of my insurance claim. Come to find out there was an eye witness to the wreck and sure enough just like I tried to tell them the lady flew through the stop sign and totaled my car out. But seeing as how we live in a small town in this man literally runs the insurance for not only State Farm but every other insurance provider he took a look at the damage to both vehicles, realized that mine was going to be more ,and decide in The favor of the one that caused the wreck !!! So mine and my children's life has been completely ruined since July and this lady gets cut a check for being on her cell phone while she's driving!!! Don't let the 5 star reviews fool you this is small town politics in the play!!!"
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Tabitha Mcculloch

April 17, 2024

5  out of  5
rating by Tabitha Mcculloch
"Bailey works hard to make sure you get the best rate and coverage. He was very thorough and explained everything exceptionally"
We responded:
"Thank you for leaving a review Tabitha! We appreciate you choosing us to help with all of your insurance needs. "
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Steph

April 17, 2024

5  out of  5
rating by Steph
"Excellent customer service!! Bailey was VERY helpful & took care of me quickly. Very caring & professional."
We responded:
"Thank you Steph! We appreciate your business and will always be here to help!"
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Mallory DeHaven

April 12, 2024

5  out of  5
rating by Mallory DeHaven
"Wonderful, very kind people! They have excellent communication skills, reasonable and friendly!"
We responded:
"Thank you Mallory! We appreciate you choosing us and your kind words!"
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Baylee Townsend

April 6, 2024

5  out of  5
rating by Baylee Townsend
"Can’t say enough good things about Kevin and his office. He is an agent who TRULY cares and will make sure you are taken care of in times of need. He takes the time to explain the coverages that best fit your needs. Kari and Bailey can answer just about any question as well and go above and beyond to provide excellent customer service. I highly recommend"
We responded:
"Thank you Baylee! Sorry your time with us ended. Best of luck on all your future endeavors. "
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Andrea Griffin

April 2, 2024

5  out of  5
rating by Andrea Griffin
"Been with this company for 14 years always pleased with the service I receive"
We responded:
"Thank you Andrea! We appreciate your loyalty and support of our small business over the years!"
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Jermiah Welton

April 2, 2024

5  out of  5
rating by Jermiah Welton
"I recommend talking to Kari over at Kevin’s office she’s very out going, answer all my questions and concerns thanks!"
We responded:
"Thank you for your review! Kari and the rest of the crew are here to help. "
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Lakim Gardner

April 2, 2024

5  out of  5
rating by Lakim Gardner
"Kari was such a breeze to get insured with! also provided such great detail and explaining and ways to save!!"
We responded:
"Thank you for leaving a review and for choosing us to help with your insurance needs!"
Profile photo of Lisa Nippert

Lisa Nippert

March 29, 2024

5  out of  5
rating by Lisa Nippert
"We switched from Progressive to State Farm. Bailey has been great!! Easy to get changed over and we now have a better policy for a lower rate!"
We responded:
"Thank you for choosing us Lisa! Glad we were able to save you money and improve your coverages. "
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Chris Hamilton

March 29, 2024

5  out of  5
rating by Chris Hamilton
"Theres a gentleman up there by the name of bailey zimmerman who helped me figure everything out regarding my auto home and motorcylce insurance and packaging the whole thing he helped me with it all including helping me understand what each indivdual insurance portion means and how it affects and works for me best, thank you guys and thank bailey zimmerman for being a amazing help!"
We responded:
"Thank you for the review and choosing us for your insurance needs Chris. Glad to hear that Bailey did a great job breaking down each coverage and making sure you had everything you need. "
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Candi Postin

March 29, 2024

5  out of  5
rating by Candi Postin
"Bailey Jimenez is absolutely great!! Always making sure we get the best for our insurance!!!"
We responded:
"Thank you Candi! "
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daytona stinnett

March 27, 2024

5  out of  5
rating by daytona stinnett
"Been using State Farm for a few years now, great rates compared to other insurance companies ive looked at, Bailey is also wuick to answer any questions and super friendly! Ive had multiple cars insured through them and never had a problem!"
We responded:
"Thank you for the review Daytona! Baylee and the rest of our crew will always be here to help, we appreciate your business. "
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Angela Carnithan

December 14, 2023

5  out of  5
rating by Angela Carnithan
"Reasonable rates, very nice people."
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Rachel allen

September 20, 2023

5  out of  5
rating by Rachel allen
"He is an excellent insurance agency. He is friendly and helpful."
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tori Almon

June 12, 2023

5  out of  5
rating by tori Almon
"Excellent services"
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Gwen Villines

June 9, 2023

5  out of  5
rating by Gwen Villines
"Kevin Chandler State Farm is a great insurance agency with fantastic customer service. Bailey is always available to answer my questions, give me quotes, take care of claims, and will text or call as soon as reasonably possible to serve his clients. Love the local service!"
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Eric Copeland

May 21, 2022

5  out of  5
rating by Eric Copeland
"Go State farm"
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Jesse Dukes

March 10, 2021

5  out of  5
rating by Jesse Dukes
"Great service, local and very professional and better rates"
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Tammy Bridwell

March 2, 2021

5  out of  5
rating by Tammy Bridwell
"Worked wonderfully with me!"
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Penny Moore

February 28, 2021

5  out of  5
rating by Penny Moore
"Very helpful and nice"
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Roddy a Brown

February 27, 2021

5  out of  5
rating by Roddy a Brown
"Very friendly and courteous"
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CHRISTOPHER WILKES

January 16, 2021

5  out of  5
rating by CHRISTOPHER WILKES
"Awesome people on staff 👏 👍 😀"
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Angela Carnithan

December 27, 2020

5  out of  5
rating by Angela Carnithan
"Very nice, helpful people."