Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Brown

Amanda Brown

March 19, 2026

5  out of  5
rating by Amanda Brown
"The staff was very friendly and helpful"
We responded:
"Amanda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kevin Chandler’s Team here in our Dixon office. "
Profile photo of Logan S

Logan S

March 16, 2026

5  out of  5
rating by Logan S
"I recently switched all of my insurance and shopped several different companies before making a decision. Out of everyone I spoke with, Jerrica was by far the most responsive and the most helpful when it came to answering all of my questions."
We responded:
"Thank you for allowing us to help you with all of your insurance needs and taking the time to leave a review!"
Profile photo of Dawn Ballard

Dawn Ballard

February 26, 2026

5  out of  5
rating by Dawn Ballard
"The receptionists are so nice and I feel comfortable."
We responded:
"Thank you for the review Dawn! We’re glad to hear that you feel comfortable here. We appreciate your business. "
Profile photo of Chelsea Hendricks

Chelsea Hendricks

February 17, 2026

5  out of  5
rating by Chelsea Hendricks
"Absolutely AWESOME office. Tory was a huge help and answered all questions…even probably stupid ones!! lol!!! She was so so helpful working with me and so so very kind. State Farm Insurance Agent Kevin Chandler and his side kick Tory is the place to do business and get insurance!!!!"
We responded:
"Thank you very much for the 5 star review Chelsea! We appreciate you being a customer and agree that Tory is very good at all things insurance. "
Profile photo of Daniel Elsey

Daniel Elsey

February 10, 2026

5  out of  5
rating by Daniel Elsey
"Only been with the office for my policy for about 6 months, it has been very nice having them handle my insurance and a good positive mindset knowing that I'm actually being taken care of with the best intentions. Would gladly recommend (and have recommended) this office to anyone in the area. P.s. I believe it's Tory the agent here who has been helping me, absolutely amazing person with such a patient and kind demeanour."
We responded:
"Daniel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kevin Chandler’s Team—we are always here to help!"
Profile photo of FNCS Basix

FNCS Basix

December 30, 2025

5  out of  5
rating by FNCS Basix
"Tory is great to work with. She stays on top of everything going on with my account. I appreciate her and the entire team at Kevin Chandler office."
We responded:
"Thank you for the 5 star review! We appreciate the opportunity to help with your insurance needs and taking the time to leave us a review. "
Profile photo of Kimberly Groves

Kimberly Groves

December 16, 2025

5  out of  5
rating by Kimberly Groves
"The people at Kevin Chandlers State Farm office has always shown us the up most level of respect, politeness and professionalism. They are hometown people who have been proven to be honest and trustworthy."
We responded:
"Thank you for the 5 star review Kim! It’s been a pleasure working with you over the years!"
Profile photo of Lisa Carver

Lisa Carver

December 16, 2025

4  out of  5
rating by Lisa Carver
"Tori was very helpful and quick on getting my quotes."
We responded:
"Thank you for taking the time to leave a review Lisa!"
Profile photo of Mark Bennett

Mark Bennett

December 10, 2025

5  out of  5
rating by Mark Bennett
"Tory is very friendly and easy to work with. They have great prices and they’re very quick on responses."
We responded:
"Thank you for leaving us a 5 star review Mark! We’re glad to hear that Tory was able to help you out. Reach out if you need anything!"
Profile photo of Carol Hill

Carol Hill

December 4, 2025

4  out of  5
rating by Carol Hill
"Very friendly, patient and courteous staff. Always helpful and able to assist us with concerns, or questions we may have as well as provide us with all of our insurance needs."
We responded:
"Thank you for taking time to leave us a review Carol! We appreciate your support and it's always a pleasure to work with you!"
Profile photo of Mark Morgan

Mark Morgan

December 2, 2025

5  out of  5
rating by Mark Morgan
"Definitely top notch service, took care of me in a pinch , better rates than the company I'd been with for 28 yrs .. highly recommend checking them out for any insurance needs ."
We responded:
"Thank you for taking the time to leave us a review Mark! I’m glad we were able to help and save a lot of money! "
Profile photo of Shelby Mason

Shelby Mason

November 25, 2025

5  out of  5
rating by Shelby Mason
"Friendly, Wonderful same day customer service! Great rates! Highly recommend and referral is nice little bonus🫶"
We responded:
"Thank you for the 5-star review Shelby! We appreciate your support and help spreading the word of what we do every day. "
Profile photo of Tim Stull

Tim Stull

November 25, 2025

5  out of  5
rating by Tim Stull
"Requested itemized jewelry coverage, received my request promptly. Many thanks."
We responded:
"Thank you Tim! We appreciate you taking the time to leave a review!"
Profile photo of michael ammerman

michael ammerman

November 21, 2025

5  out of  5
rating by michael ammerman
"Called in and spoke to Tory, she was very professional and kind. Recommend giving them a call to get a quote saved me hundreds of dollars and got more coverage."
We responded:
"Thank you for giving us a chance Michael! We are happy to help save you money and appreciate your support!"
Profile photo of Tammy Mason

Tammy Mason

September 30, 2025

5  out of  5
rating by Tammy Mason
"We switched all of our policies over to State Farm. It was such an easy process and they saved us money too. Kevin and his staff are great 😊"
We responded:
"Thank you Tammy! It was great to work with you and look forward to having an excuse to talk to you guys more often in the future!"
Profile photo of Robin Fagan

Robin Fagan

August 28, 2025

5  out of  5
rating by Robin Fagan
"Excellent customer service!!!"
Profile photo of Madison McConnell

Madison McConnell

August 27, 2025

5  out of  5
rating by Madison McConnell
"Recently switched from another local insurance agency to State Farm for our autos & boat and we’re saving around $200 a month! Switch over was very simple & quick. We have also had a savings type life insurance policy for several years. Definitely recommend looking into that."
Profile photo of Anita Hagan

Anita Hagan

August 12, 2025

5  out of  5
rating by Anita Hagan
"Excellent customer service. All the staff are very caring and helpful. Appreciate their promptness and support during a very difficult situation."
We responded:
"Thank you for leaving a review. Working with you and Steve is easy! "
Profile photo of Mary Catherine

Mary Catherine

August 12, 2025

5  out of  5
rating by Mary Catherine
"Kevin has been our insurance agent for several years. We have always received the best customer service from him and his staff."
We responded:
"Thank you for leaving a review and trusting us with your insurance needs. "
Profile photo of Hailey McKinsey

Hailey McKinsey

August 11, 2025

5  out of  5
rating by Hailey McKinsey
"Kevin’s office has always been so helpful, quick, and easy to get things done with in already stressful situations!"
We responded:
"Thank you for allowing us to be there for you and leaving a review. "
Profile photo of Abby Fritz

Abby Fritz

July 18, 2025

5  out of  5
rating by Abby Fritz
"Kevin, Tory, and Jerrica are absolutely so friendly, welcoming, and amazing at what they do! I am thankful to have them for my insurance branch."
We responded:
"Thank you Abby! We are thankful that you chose to work with us. It was great seeing you today. "
Profile photo of Jerrica Jones

Jerrica Jones

July 10, 2025

5  out of  5
rating by Jerrica Jones
"Kevin and his staff are the best!!"
Profile photo of Shelby Shadrick

Shelby Shadrick

July 7, 2025

5  out of  5
rating by Shelby Shadrick
"Absolutely great customer service! They are so helpful, friendly, and accommodating! They changed things right on the spot that better fit my needs. 100% recommend!"
We responded:
"Thank you Shelby! Tory and I enjoyed working with you too. Reach out whenever you need us!"
Profile photo of Melisa Bell

Melisa Bell

June 27, 2025

5  out of  5
rating by Melisa Bell
"I was able to go into the office and discuss my needs one on one with Kevin and staff. I feel like I made a good decision by switching to State Farm for our home and auto needs."
We responded:
"It was great to get to sit down and go over everything with you today. Thank you for choosing us! We look forward to helping you with all of your insurance needs. "
Profile photo of Kailyn Hagan

Kailyn Hagan

April 11, 2025

5  out of  5
rating by Kailyn Hagan
"Best place to go and the best people in the world to work with"
We responded:
"Thank you Kailyn! We look forward to continuing to provide you with great service. If there is anything we can do for your insurance needs, just let us know!"